We had an absolutely amazing stay at this hotel! From start to finish . A special thank you to Jaky, who went above and beyond to make our stay exceptional. She was incredibly kind, attentive, and genuinely cared about making sure my friends and I felt comfortable and taken care of. Her positive attitude and helpfulness really made a difference and added a personal touch to our experience. We couldn’t have asked for a better stay and will definitely be coming back. Highly recommend this hotel to anyone looking for great service and a wonderful experience!

This was a last minute decision and really would go back. Joaquin and staff are great. The location is superb if you use the paths rather than main roads etc you can get to Golden Mile very quick. Room itself is really nicely decorated. I was in a room next to one of the pathways and people do walk by and so bit different. The place is secure and there was shutters on my room, might not sound great but I was ok with it. Breakfast was basic but good selection and worth getting. Pool and seating good. It very much is a boutique vibe. Location brilliant for the bars and beaches.

Great hotel, after many many years coming to playa de las Americas and stopping in just about every hotel las Americas has to offer this hotel is a little hidden gem, 2 minutes from the beach and only a 5 second walk across the road to the patch. The hotel has a side entrance which gives you quick access down the side of the bitacora hotel then across the road down the side of the best hotel Tenerife and you're on the golden mile. Definitely one to give a try.

Worst breakfast I have ever had. Most of the employees were very disrespectful against my friends and me. The cleaning staff were very nice and they work very hard and fast. We couldn’t jump in the pool and they got very mad at us when we did that for the first time. One guy at the reception was very friendly.

Mixed feelings about our stay here. On one hand it was great, the pool area was nice and calm, and lovely pathways to walk by. The lady at the reception was happy to help. But on the other hand, the area was noisy during the night, the walls, especially the doors, are thin, you can hear through. We had small ants in our room even though we were on the second floor. The bathroom faucet was super nasty, and had probably not been cleaned for quite some time (image attached). The room had some teabags provided, and they looked old and water-damaged. Quite nasty to be honest. Breakfast was okay, not good, not bad. Could have been more variety. Some things felt like they were brought up from the freezer and microwaved before serving, like spanish omelette. We also planned to go on an excursion one day, start 15 minutes before breakfast opened. We asked the guy at the reception if picnic was possible, he said absolutely not (even if we had already paid for breakfast). Later that day there was a lady at the reception, and we asked her about the picnic, and she on the other hand assured it would be possible. We then went to the bar 7:30 in the morning to pick up the picnic, the guy from the previous day was once again there and was super confused and said it was not possible, almost angry at us. But when we insisted that the lady said it was okay, he started packing a picnic bag for us. It was all very confusing. In general, I wouldn't recommend getting breakfast from this place