What an amazing hotel. The level of service here is truly exceptional and every member of staff works incredibly hard to make guests feel welcome and looked after. The team genuinely go above and beyond, which makes such a difference to the overall experience. The cleanliness is impeccable – the hotel is beautifully maintained and the rooms and public areas are spotless at all times. The food has also been excellent, with a great selection and consistently high quality. There is something for everyone and everything we tried was delicious. It’s clear that the hotel takes great pride in the service they provide. We have had a fantastic stay and would highly recommend this hotel to anyone visiting Tenerife. Thank you to all the staff for making our holiday so enjoyable.

We have had the most wonderful stay here and I honestly cannot fault the hotel. From the moment we arrived, the service has been absolutely outstanding. Every member of staff goes above and beyond to make sure guests are looked after and feel welcome – nothing ever seems too much trouble. The hotel itself is spotlessly clean. Everywhere you go, from the rooms to the communal areas, is beautifully maintained and immaculate. Housekeeping clearly take great pride in their work. The food has also been fantastic. There is a great variety and everything is fresh, well presented and really tasty. Every meal felt like a treat. Overall, this hotel delivers an exceptional experience – amazing service, immaculate cleanliness, and delicious food. We would highly recommend it and will definitely return. Thank you to the whole team for making our stay so special.

We’ve had a fantastic stay and have been so impressed with everything about this hotel. The staff are absolutely wonderful and truly go the extra mile for their guests. The service is warm, friendly and professional, and it really makes you feel valued as a guest. The cleanliness throughout the hotel is outstanding. Everything is spotless and very well looked after, from the rooms to the pool areas and restaurants. The food has been excellent with plenty of choice and great quality at every meal. There’s something for everyone and everything is presented beautifully. It’s clear that the hotel takes great pride in the experience they provide. We have had a wonderful holiday and would happily recommend this hotel to anyone looking for a relaxing, high-quality stay. Thank you to the whole team for making our stay so special.

We had a lovely stay at Iberostar Waves Bouganville Playa in Tenerife. The staff were welcoming, attentive and made us feel very well looked after throughout our stay. Our room was cleaned daily to a high standard, and staying on a Star Prestige basis made the experience feel even more special. There was also a great variety of food each day with plenty of choice. ❤During our stay, I also had my hair coloured, cut and styled by Sofia at Sofía Beneroso Beauty Salón inside the hotel. She was gentle, professional and created a beautiful colour that I absolutely love. It was such a treat during our holiday.❤ Overall, a relaxing and enjoyable stay — we would happily return.

The service was good and the location is excellent, which are probably the strongest points of this hotel. However, overall it feels closer to a 3-star hotel rather than the category it advertises. The building is positioned at almost a 180-degree angle to the sea, meaning that most rooms only have a side sea view. If you pay extra for a direct sea view it may be disappointing, as many rooms don’t actually face the sea fully. The hotel itself also looks quite dated and could definitely benefit from refurbishment, as many areas feel a bit tired and stuck in the past. Another point to be aware of is that a “double room” is simply two single beds pushed together, which might not be ideal for couples expecting a proper double bed. On the positive side, the food is excellent, with very good quality and plenty of variety. The Star Prestige upgrade is also worth considering, as it provides access to better sun loungers, quieter and more exclusive dining areas, and generally better located rooms. Overall, while the location and food are very good, the hotel would need some updating to truly match a higher star rating.