This is an extremely lovely hotel and what makes it more special are the staff who are all so friendly and kind. Nothing seems too much trouble. From our arrival to leaving there was a warm atmosphere. I really appreciated that. The rooms are very comfortable and there are plenty of areas to sit & relax by the three pools. We went to the Japanese restaurant - Yakuza. The food was delicious. We also liked the location with La Caleta a very pleasant 5-10 minute easy stroll & other areas too with a variety of good shops. I have only good things to say about this hotel. I highly recommend it and hope we will return.

We spent one fantastic week at this resort, and I must say that everything about this hotel is spectacular. Let me highlight a few things that made our stay so special. From the moment we entered the hotel, I was amazed by the beautiful lobby and the warm welcome from the staff. We were greeted with a glass of cava, which was such a lovely touch. Our room was fantastic and spacious, facing the pool. Even though we didn’t pay for an upgrade, we were lucky enough to receive a room with a beautiful view. All around the hotel, you truly feel like you’re in paradise. The amenities are very well maintained — the gardens, the pool area, and the sunbeds. There are plenty of loungers available, so there’s no need to worry about reserving one early in the morning. We pay a lot of attention to food, so we were especially pleased with the dining experience. At dinner, there were live cooking stations where meat and fish were freshly prepared for you, and all the other dishes were consistently delicious. One detail that made this hotel stand out was the fresh orange juice and freshly brewed coffee served at breakfast. It may seem like a small thing, but it truly makes a difference. If I may share one small observation for the management’s consideration: every time you order a drink, there are two prices listed — one standard price and another including the service fee. We always appreciated the service and were happy to leave a tip; however, the way it is presented might feel slightly uncomfortable for some guests, as it could be perceived as subtle pressure. Perhaps this could be communicated in a more discreet or sensitive way. I usually prefer to visit new places whenever we travel to the Canary Islands, but for the first time, I’m genuinely considering coming back to this hotel. It is definitely one of my favorite places I have ever visited — and I’ve been to many five-star resorts

Fantastic hotel!!!!! We stayed 7 nights in February, and we absolutely loved it. We like peace and quiet which we found by the “Adults only pool”. Had lunch and dinners at Guilty, Seen and Yakuza - all just delicious and well assorted. The breakfast is equally delicious - and so many different items. Throughout the hotel the staff is so friendly, serviceminded and attentive - they make you feel at home and relaxed. We will be back!!!

We had an amazing family holiday here. Everything about this resort is top class. The service is outstanding – genuinely warm, attentive, and professional throughout our stay. Every member of staff made us feel welcome and cared for, with a level of hospitality that really stands out. The location is perfect: beautiful surroundings, calm and elegant, yet very well connected. It’s ideal for a relaxing family break while still feeling exclusive and refined. The food deserves special mention – excellent quality, variety, and presentation across all restaurants. Every meal felt thoughtfully prepared and consistently delicious. Overall, the resort delivers on every level: comfort, atmosphere, service, and experience. It’s rare to find a place where everything comes together so seamlessly. We will absolutely return and highly recommend it to anyone looking for a truly high-end, stress-free family holiday.

This is our second visit to this hotel. The setting is beautiful, the hotel is pristine, the food is fantastic. Everything is incredibly clean and well kept. The staff are joyful, kind, and nothing is too much trouble. A special shout out to Brauliou (I hope I spelled that correctly!), who has made extra special efforts to befriend and play with our 8-month-old daughter at breakfast and lunch, she smiles whenever she sees him! All the staff are really wonderful. We'll be back.